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This one-day course provides students with the knowledge and skills to begin planning for Microsoft Dynamics CRM 4.0.
This course is intended primarily for Microsoft partners and customers who are already familiar with Microsoft Dynamics CRM 3.0. The material covers functionality that applies to a wide range of audiences, from business users to system administrators to developers.
Familiarity with Microsoft Dynamics CRM 3.0.
Studiemateriaal
Engels studiemateriaal.
Module 1: Overview
This module provides a brief overview of the main new features in Microsoft Dynamics CRM 4.0...
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This one-day course provides students with the knowledge and skills to begin planning for Microsoft Dynamics CRM 4.0.
This course is intended primarily for Microsoft partners and customers who are already familiar with Microsoft Dynamics CRM 3.0. The material covers functionality that applies to a wide range of audiences, from business users to system administrators to developers.
Familiarity with Microsoft Dynamics CRM 3.0.
Studiemateriaal
Engels studiemateriaal.
Module 1: Overview
This module provides a brief overview of the main new features in Microsoft Dynamics CRM 4.0.
Lesson
Module 2: Installation and Deployment
This module describes improvements to installation and deployment.
Lessons
Module 3: Configuration
This module describes an assortment of new features that control how organizations configure and implement Microsoft Dynamics CRM 4.0.
Lessons
Module 4: Data Management
This module describes tools that improve the data import and data migration processes.
Lessons
Module 5: Microsoft Dynamics CRM for Outlook and Business Applications
This module focuses on improvements to Microsoft Dynamics CRM for Outlook and enhancements in reporting and business application features.
Lessons
Module 6: Customization
This module describes several new features that enable organizations to customize Microsoft Dynamics CRM 4.0 to meet their business requirements.
Lessons
Module 7: Workflow
This module describes the improved workflow model.
Lessons
Module 8: Programmability
This module provides a high-level overview of new features that help developers customize Microsoft Dynamics CRM 4.0 to address specific business needs.
Lessons
