Siebel 8.0 Essentials

Siebel Essentials is a comprehensive, technical course designed for implementation team members involved in the installation, configuration, or administration of Siebel CRM applications. The course provides students with information about Siebel CRM applications architecture, functionality, and configuration. Through hands-on labs, course participants learn about Siebel application navigation, data manipulation and queries.

Students also learn the fundamental architectural concepts and structures of Siebel CRM applications, including data access control, data exchange mechanisms, work process, and business logic automation capabilities. Understanding Siebel CRM application design and functionality is essential to effectively execute and maintain a Siebel implementation.

This course also teaches students how to perform the major tasks required for an initial Siebel deployment, including configuring a Siebel CRM application. During the hands-on labs, course participants use Siebel Tools to create a configured Siebel CRM application, as well as perform an initial data load for the configured application. Server administration tasks are also explained, and the course teaches participants how to migrate data between development and test environments.

Learn To:

• Describe the Siebel application architecture
• Configure a Siebel application
• Automate business rules in your Siebel application
• Populate and migrate data into the Siebel database
• Migrate data between environments
• Navigate the Siebel application user interface

Doelgroep

• Database Beheerder
• Technisch consultant

Voorkennis

• Familiarity with Web-based and client/server applications.
• Familiarity with application development.
• Basic Windows or NT navigation and file-management skills.
• Understanding of basic relational database concepts.

Inhoud

• Using Siebel CRM
• Controlling Access to Data
• The Siebel Web Architecture
• Managing the Siebel Enterprise
• Siebel Client Types
• Installation and Security
• The Siebel Application Architecture
• Configuring Siebel Applications
• Automating Business Processes
• Assignment Manager
• Data Integration
• Application Deployment Manager